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Heather thrives on delighting clients with exceptional program delivery and is passionate about ensuring the overall experience is the best it can be. She has extensive experience in the development and delivery of leadership, management and communication programs, partnered with expertise in learning design, coaching and program management. A dedicated professional and articulate communicator, Heather strives to build strong relationships and exceed client expectations.

Heather is also an accredited PRINT® coach and loves supporting leaders and team members in growing their self-awareness and understanding of others for higher performance with this valuable tool. Her compassion and empathy provide a safe environment for people to be authentic and open, allowing space to facilitate lasting growth.

Qualifications: Graduate Certificate in Adult and Tertiary Education, Bachelor of Arts (Communications), Certificate IV in Training and Assessment, PRINT® ​licensed, Executive and Organisational Coaching Certificate.

Areas of Expertise:
•Program management
•Learning experience and instructional design
•Training facilitation
•Communications design
•Coach education

Past Experience: Training Manager, Trainer, Business Services Manager,  Content Writer, Event Manager.