With expertise in coaching, learning and communication, Heather designs and delivers leadership programs that are practical, human-centred, and grounded in real workplace challenges. Her work focuses particularly on coaching capabilities such as self-awareness, self-regulation, and leadership impact, enabling leaders to understand how they show up, how they influence others, and how to adapt their leadership to achieve stronger outcomes.
A skilled coach, Heather creates psychologically safe learning environments where leaders can reflect honestly, challenge assumptions, and build sustainable behaviour change. Clients describe her coaching as transformational, noting her empathy, insight, and ability to help leaders translate awareness into action.
Heather plays a key role in the design and delivery of PCA’s leadership development and coach education programs, ensuring every experience is thoughtfully designed, engaging, and aligned to organisational goals. She is known for keeping participants at the centre of the learning experience and for delivering programs that are both deeply impactful and exceptionally well executed.
Qualifications: Graduate Certificate in Adult and Tertiary Education, Bachelor of Arts (Communications), Certificate IV in Training and Assessment, PRINT® licensed, Executive and Organisational Coaching Certificate.
Areas of Expertise:
•Program management
•Learning experience and instructional design
•Training facilitation
•Coaching
•Coach education
Past Experience: Training Manager, Trainer, Business Services Manager, Content Writer, Event Manager.
A skilled coach, Heather creates psychologically safe learning environments where leaders can reflect honestly, challenge assumptions, and build sustainable behaviour change. Clients describe her coaching as transformational, noting her empathy, insight, and ability to help leaders translate awareness into action.
Heather plays a key role in the design and delivery of PCA’s leadership development and coach education programs, ensuring every experience is thoughtfully designed, engaging, and aligned to organisational goals. She is known for keeping participants at the centre of the learning experience and for delivering programs that are both deeply impactful and exceptionally well executed.
Qualifications: Graduate Certificate in Adult and Tertiary Education, Bachelor of Arts (Communications), Certificate IV in Training and Assessment, PRINT® licensed, Executive and Organisational Coaching Certificate.
Areas of Expertise:
•Program management
•Learning experience and instructional design
•Training facilitation
•Coaching
•Coach education
Past Experience: Training Manager, Trainer, Business Services Manager, Content Writer, Event Manager.
